-For EVERY order, we take detailed pictures of the item(s) and send them to you before shipping out. You have 24 hours to let us know if you would like a replacement item for condition reasons or a cancellation and refund if we don’t have a suitable replacement.
-We package in 32 lb crush strength boxes and wrap the product gently in bubble wrap with no tape inside the box.
-Unless requested otherwise, we use priority mail shipping so packages are insured and if damage occurs during shipping a refund can be processed. Not to mention, tracking is included and we make sure packages get scanned in (we don’t put them in drop boxes as this increases the chance of a lost package and insurance never kicking in).
-Last but not least, if you live near Canton, Michigan we offer FREE IN STORE PICKUP.
Local pickup at conventions we are vending at is also free, just purchase and select in store pickup instead of shipping. We will contact you for details, so please leave your preferred contact information.
We go out of our way to help you have the best shopping experience possible. If there is anything else we can do to make your experience better we would love to hear it!
We do not accept returns. But will work with you for a resolution to any issues that may arise. All purchases will be sent pictures of item condition. If there are flaws we will wait 24 hours for a response before shipping, to ensure you are happy with your purchase ahead of time.